INDUSTRY: ECOMMERCE

Powerful Fraud &
ATO Prevention

for Digital Commerce

Online retail is a prime target for cybercriminals seeking to exploit exposed identity data. SpyCloud delivers dark web identity intelligence to help ecommerce businesses detect compromised customers earlier in the attack lifecycle – stopping account takeover (ATO) and new account fraud while maintaining frictionless checkout experiences for legitimate users.

Eliminate ecommerce fraud without compromising checkout experience

SpyCloud delivers early, actionable intelligence on consumer exposures tied to breaches, malware, and phishing. Fraud and security teams can use this data to identify compromised customers before login, trigger step-up authentication when needed, and investigate and stop fraud before it impacts revenue or brand trust, without creating friction for legitimate customers.

Prevent ATO Fraud
Spot exposed consumers before they authenticate, using recaptured credentials and malware-exfiltrated session data
Reduce customer friction
Let trusted users enjoy a low-friction experience, while requiring step-up authentication for risky users
Support fraud investigations
Use holistic identity matching to correlate user data to nefarious activities, fraud rings and threat actors

Trusted by global ecommerce leaders

See how they reduced ATO fraud and streamlined fraud ops by using SpyCloud to identify compromised users pre-login.

Discover how they stopped fraud before checkout by detecting and remediating exposed customer credentials.

Why ecommerce leaders choose SpyCloud

Prevent account takeover

Identify customers at risk from recent breaches, malware infections, and phishing attacks

Stop synthetic identity fraud

Detect and negate opportunities for fraud by spotting user information disparities

Reduce customer friction

Let legitimate consumers transact friction-free while flagging high-risk users for tailored interventions

Identify compromised credit cards

Proactively scan issued credit cards for dark web compromise and remediate exposures

Prevent session hijacking

Prevent unauthorized access to user sessions to preserve account integrity

Investigate online fraud

Improve financial crimes research, threat actor attribution, and more

Since SpyCloud recaptures credentials directly from the criminal underground, we now have a level playing field with fraudsters – with the same data, we can easily identify compromised consumers and be more proactive in protecting them.
TRUSTED BY HUNDREDS OF GLOBAL INDUSTRY LEADERS

Next steps

See how early identity exposure intelligence translates into reduced fraud and smoother customer experiences.

Ecommerce Account and Fraud Prevention FAQs

Credential stuffing attacks test stolen username-password pairs from unrelated breaches against ecommerce login pages. When a customer reuses a password from a breached site on their shopping account, attackers test that credential at scale using automated tools. Successful logins lead to stored payment method fraud, loyalty point theft, and account resale. SpyCloud’s User Exposure API checks whether a customer’s identity appears in SpyCloud’s recaptured breach, malware, and phishing data at the point of login, returning a risk signal that triggers step-up authentication for confirmed high-risk users without adding any friction for the majority of clean customers.

Loyalty programs and stored payment accounts hold real financial value, making them attractive targets for account takeover. The highest-risk ATO attempts come from attackers using stolen session cookies rather than credentials, because session replay bypasses MFA and login-time fraud controls entirely. SpyCloud’s Session Identity Protection API detects when a customer’s active session cookies are circulating in criminal markets and invalidates them before the attacker can drain a loyalty balance or charge a stored payment method. This is the fraud protection layer that operates above authentication rather than at it.

Broad-based fraud controls that block or challenge all anomalous-looking sessions create friction for legitimate customers and increase cart abandonment. SpyCloud adds specificity: a challenge or step-up authentication trigger is applied only to users with confirmed identity exposure in SpyCloud’s recaptured data, not to users who simply look unusual by behavioral metrics. A user accessing their account from a new device may look risky behaviorally but may have a completely clean SpyCloud exposure record, meaning they receive no additional friction. A user with a confirmed credential exposure in criminal markets receives a targeted challenge even if their behavioral signals look normal.

Infostealer malware on a customer’s personal device captures every credential stored in the browser including ecommerce account logins, stored payment methods saved in browser autofill, and active session cookies for any active shopping sessions. SpyCloud recaptures infostealer malware logs from criminal sources within hours of distribution. Ecommerce platforms using SpyCloud can detect when a customer’s device has been infected and their session cookies stolen before an attacker replays those cookies, allowing targeted session invalidation and account security prompts to reach the customer before fraud occurs.

SpyCloud is an upstream identity exposure signal that enriches existing fraud decisioning platforms rather than replacing them. Forter, Signifyd, Riskified, and similar platforms make accept-decline-challenge decisions based on behavioral, device, and transaction signals. SpyCloud adds the upstream layer: whether the account owner’s identity is confirmed-compromised in criminal markets. A user with a confirmed SpyCloud exposure signal receives an elevated risk score in the fraud platform’s decision engine regardless of whether their behavioral signals look normal. The integration is API-based and adds a single additional risk feature to the existing decisioning model.

Going passwordless changes your attack surface. Explore session hijacking prevention

X