Infected User Response Guide

WHITEPAPER

Infected User Response Guide

Take swift action on malware infections
Malware Infected User Guide

Many users are unknowingly using systems infected with malware that provides cybercriminals with access to their account passwords and full browser details. Information pilfered by these “botnets” is collected by bad actors, shared in small circles, and sometimes posted in hacking web forums, making it simple for cybercriminals to perpetrate account takeover, SIM swaps, blackmail and identity theft, and make fraudulent purchases.

Enterprises can mitigate the risks associated with malware infections by taking swift action to inform affected users and help them remediate.

Download our Infected User Response Guide to learn:

  • How infected users impact your organization, even if the affected systems fall outside of corporate control
  • What it means when employee or consumer information appears on a botnet log
  • How to contact users with an action plan (we provide an email template you can use right away)

Solution:

Account Takeover Prevention
Reset stolen passwords before criminals can use them to defraud your users or access sensitive corporate data.
Download the PDF version of the whitepaper to print or share with others.

The SpyCloud Difference

Truly Actionable Recaptured Data

SpyCloud solutions are backed by the world’s most current and comprehensive repository of recaptured data from breaches, malware infections, and other underground sources – with billions of exposed credentials and PII. It’s the same data that fraudsters use, but we make it actionable to prevent account takeover, ransomware attacks, and online fraud.

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Check Your Exposure

See your real-time account takeover exposure details powered by SpyCloud data.

Combating Fraud from Stolen Cookies: Introducing SpyCloud Session Identity Protection

WEBINAR

Combating Fraud from Stolen Cookies

Introducing SpyCloud Session Identity Protection

Malware stealer logs showing the variety of information that can be siphoned from malware-infected devices.

Threat actors using stolen credentials often face the challenge of bypassing multi-factor authentication (MFA), device ID checks, and browser fingerprinting anti-fraud technologies. But in recent years, criminals have learned how to bypass these protections by relying on “anti-detect” browsers that can emulate a legitimate user’s trusted device and browser fingerprint. These tools are powered by a constant stream of malware infections that steal credentials, session cookies and other browser data – all available for sale on the criminal marketplaces.

We’re excited to introduce a new solution that expands our ability to help enterprises prevent fraud tied to malware: SpyCloud Session Identity Protection. It offers early warning of malware-infected consumers whose compromised web session cookies appear in botnet logs recaptured by SpyCloud, and are therefore at extreme risk of costly, difficult-to-detect fraud.

This webinar explains how:

  • Anti-detect browsers + malware data enable criminals to bypass existing fraud controls
  • Our new product flags consumers infected with malware sometimes well before their credentials on your site are even stolen
  • Early Session Identity Protection customers are reacting to SpyCloud’s alerts of their consumers’ compromised cookies

View the Webinar

A few of our happy customers:

The SpyCloud Difference

SpyCloud solutions are backed by the world’s most current and comprehensive repository of recaptured data from breaches, malware-infected devices, and other underground sources – with billions of exposed credentials and PII. It’s the same data that fraudsters use, but we make it actionable to prevent account takeover, ransomware attacks, and online fraud.

Our goal is to help organizations to protect themselves from criminal activity and disrupt criminals’ ability to profit from stolen data.

stat-blocks-stacked

Check Your Exposure

See your real-time account takeover exposure details powered by SpyCloud data.

The Fraudacity of Cybercriminals: How 15.5B Recaptured Data Assets Shine a Light on the Criminal Underground

WEBINAR

The Fraudacity of Cybercriminals

How 15.5B Recaptured Data Assets Shine a Light on the Criminal Underground

Criminal at computer lit by a flashlight, showing logging into another user's account

With the continued increase of individuals working, shopping, and socializing from home, we relied on digital identities more than ever in 2021. And more of that data became available to fraudsters as a result of increased breaches and malware campaigns last year.

Each year, SpyCloud summarizes the trends our team observes while recapturing data at scale from the criminal underground. In 2021, we recovered more than 15 billion assets including credentials and PII from data breaches, malware-infected device logs, and other covert sources.

The bad news: password reuse has only increased, and inexpensive malware tools have facilitated mass device infections – putting a ton of sensitive data in the hands of criminals. The good news: companies can use this recaptured data to proactively fight back and protect both their employees and consumers.

In this on-demand webinar, SpyCloud’s Vice President of Product Management, Chip Witt, breaks down our observations, including:

  • The scale of data that was stolen & circulated in 2021
  • What recaptured data reveals about online behavior and its impact on your employees and consumers
  • Why the password reuse rate is on the rise – but how it’s just one factor in elevated identity exposure
  • How data breaches and malware fuel account takeover, ransomware, and online fraud
  • Best practices to reduce fraud and improve cyber hygiene for individuals and companies

View the Webinar

The Fraudacity of Cybercriminals: How 15.5B Recaptured Data Assets Shine a Light on the Criminal Underground

A few of our happy customers:

The SpyCloud Difference

SpyCloud solutions are backed by the world’s most current and comprehensive repository of recaptured data from breaches, malware-infected devices, and other underground sources – with billions of exposed credentials and PII. It’s the same data that fraudsters use, but we make it actionable to prevent account takeover, ransomware attacks, and online fraud.

Our goal is to help organizations to protect themselves from criminal activity and disrupt criminals’ ability to profit from stolen data.

stat-blocks-stacked

Check Your Exposure

See your real-time account takeover exposure details powered by SpyCloud data.