
Infected User Response Guide
Handy guide to decipher what it means when employee or consumer information appears on a botnet log, and how to contact infected users with an action plan.
Detect when users’ cookies have been stolen by malware and intervene to protect their accounts.
When consumers or employees use malware-infected devices, bad actors can access everything they need to be virtually indistinguishable from their victims, making it difficult to detect account takeover and online fraud before it’s too late.
SpyCloud Session Identity Protection helps enterprises identify vulnerable users early by providing visibility of their malware-stolen session and device cookies.
Reduce losses from hard-to-detect fraud involving malware-stolen data.
Prevent criminals from exploiting your users’ stolen browser sessions for account takeover.
Stop bad actors from using compromised sessions to impersonate trusted devices to bypass MFA.
This was amazing. We were able to respond quickly, invalidate cookies, and protect millions of customer dollars.
Using malware, criminals can steal all the digital clues enterprises use to identify users.
Malware can siphon all the same data authentication and anti-fraud solutions use to validate users’ digital identities, making it easy for a criminal to take over an infected user’s accounts – and nearly impossible for enterprises to detect.
SpyCloud uses recaptured malware data to level the playing field, alerting enterprises when consumers’ web sessions have been compromised so they can invalidate active sessions and lock out bad actors.
When an employee logs into your corporate SSO provider from an infected personal device, criminals can access their session.
A stolen browser session from your enterprise’s single sign-on provider or developer tool can allow bad actors to bypass MFA, access corporate resources, or even just identify an infected device’s owner as a potential entry point to your organization.
With Session Identity Protection, enterprises can take swift action to prevent unauthorized access when cookies from critical workforce services – such as a corporate Okta instance – are stolen from employees’ infected personal or corporate devices.
Stolen cookies allow bad actors to bypass MFA and hijack users’ accounts.
Many sites use cookies to remember “trusted devices” so that MFA and/or passwords aren’t required at a user’s next login. Criminals have been abusing this feature for account takeover and online fraud.
By giving enterprises access to stolen session data for their domain, SpyCloud enables enterprises to address this type of fraud proactively. Enterprises can protect high-value accounts from targeted attacks by cutting off the ability for bad actors to bypass MFA, as well as flag users with known compromised devices for future logins or transactions, even if the session has already expired.
No other provider leverages recaptured malware data for fraud and account takeover prevention, let alone at the speed and scale SpyCloud can deliver.
Using recaptured data from SpyCloud, enterprises can:
When you query the Session Identity Protection API, SpyCloud returns compromised cookie data associated with your domains that puts your users at risk, including the information you need to identify which accounts are vulnerable and determine how to intervene.
Handy guide to decipher what it means when employee or consumer information appears on a botnet log, and how to contact infected users with an action plan.
On-Demand Webinar: Analysis of the 15+ billion assets we recaptured in 2021 and what we can learn from patterns we’ve observed in the criminal underground over the last 12 months.
On-Demand Webinar: A detailed look at how anti-detect browsers + malware-stolen data put consumers at risk of fraud, and how Session Identity Protection helps protect your bottom line by offering early warning of malware-infected consumers with compromised web session cookies.
Stop bad actors from using your users’ stolen browser sessions for account takeover and online fraud.
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