USE CASE: POST-INFECTION MALWARE REMEDIATION

Neutralize INFOSTEALER Malware Threats

Reimaging an infected device isn’t enough. Infostealer malware captures credentials and session cookies, giving attackers access to your systems. SpyCloud shows you exactly what was stolen from infected devices and enables automated remediation steps to revoke access, reset application credentials, and invalidate session cookies to eliminate post-infection risk.

Screenshot of infected device management and remediation process.

A more complete malware response workflow with SpyCloud

SpyCloud helps SOC and IR teams uncover the full impact of infostealer infections, even on unmanaged devices like contractors’ laptops. With SpyCloud’s comprehensive exposure data, you can act quickly and decisively to shut down every entry point to reduce ransomware risk and streamline response.

Uncover the full scope of malware exposure
Identify exposed credentials, session cookies, and application access tied to malware infections, with data sourced directly from the criminal underground
Automate remediation your way
Terminate stolen SSO sessions, reset exposed credentials, and cut off unexpected entry points for ransomware – all at your preferred level of automation with integrations into your IdP, EDR, SIEM, or SOAR
Extend remediation to unmanaged devices
Detect infections and critical exposures stemming from infected unmanaged or personal devices that interact with corporate apps – the blind spots EDR tools often miss

EXPLORE MORE PRODUCTS

Illuminate the infection – and erase the exposure with SpyCloud

Endpoint Threat Protection
Detect malware-sourced identity exposures and automate response workflows to neutralize future attacks
Cybercrime Investigations
Dive deeper into the origins and impact of an infection – map exposed assets, discover relationships, and trace attacker infrastructure to understand the broader threat
Identity Guardians
Continuously monitor and reset compromised credentials within directory services like Active Directory, Entra ID, and Okta
SpyCloud identified a malware infection on a device used by a contractor working remotely overseas. It confirms the risk most companies have with third-party vendors since we truly cannot measure the efficacy of the controls of such vendors who access our systems.
CISO, Financial Institution
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EXPLORE WHO USES SPYCLOUD

Defenders
we help

SpyCloud is built to support fast-moving security teams focused on proactive threat containment.

CISOs

Enhance resilience to malware-based threats without expanding headcount or overhauling infrastructure

SECOPS & IR

Accelerate response with clear exposure evidence and automated remediation

IDENTITY

Integrate identity remediation directly into your stack and automate enforcement across environments

Integrations

SpyCloud integrates with leading identity providers like Okta and Entra ID, EDR platforms like CrowdStrike, and your existing SIEM/SOAR tools to streamline post-infection response.

Next steps

Turn infected devices into dead ends for attackers

Post-Infection Remediation FAQs

Infostealer malware exfiltrates far more than passwords. A single infection typically captures every credential stored in the browser across all profiles, active session cookies for every application the user was logged into, device fingerprint information, and PII. A forced password reset addresses only the credential portion. Session cookies stolen in the same infection remain valid and usable by an attacker until they expire or are explicitly revoked. SpyCloud Endpoint Threat Protection surfaces the full inventory of what was exfiltrated from each infected device including cookie counts, PII, and credential scope across every application accessed from that device.

 

SpyCloud does not rely on device agents or EDR telemetry. It recaptures infostealer malware logs directly from criminal communities where those logs are distributed and traded. Because SpyCloud’s data comes from the criminal underground rather than device monitoring, it surfaces infections on any device whose stolen artifacts appear in those logs, regardless of whether the device had an EDR agent installed. In 2025, 40% of infostealer infections recorded by SpyCloud occurred on devices that had EDR or antivirus tools installed. The gap is structural, not a configuration problem.

 

SpyCloud surfaces device-level intelligence from each infection including the full list of credentials exfiltrated across every browser profile and application, a count of session cookies stolen alongside those credentials, PII captured by the malware, the malware family responsible, and the infection path and target URLs. The session cookie count is the key triage signal: a device with a high cookie count indicates a broader compromise footprint requiring full device investigation and session revocation across all affected applications. A single malware infection can expose access to an average of 26 business applications.

Infostealer malware is the most common precursor to ransomware deployment. The attack chain runs from infection to credential and cookie exfiltration, to criminal market distribution, to ransomware operator acquisition and exploitation, to lateral movement, to deployment. Nearly one in three companies that suffered a ransomware attack had a prior infostealer infection on record. SpyCloud interrupts this chain by recapturing malware logs from criminal sources in the window between exfiltration and exploitation, giving security teams time to reset stolen credentials, revoke compromised sessions, and close access paths before an attacker acts.

EDR tools detect and contain active malware on managed devices. They alert when suspicious behavior occurs on enrolled endpoints and can quarantine infected systems. What they cannot do is surface the full inventory of what was exfiltrated before detection, cover infections on BYOD and unmanaged endpoints, or provide the credential and session artifact data needed to revoke stolen access across all affected applications. SpyCloud’s post-infection remediation closes the gap EDR leaves open: it tells security teams what was stolen, from which device, across which applications, enabling a complete response that matches the actual scope of the compromise rather than just the device-level containment step.

Going passwordless changes your attack surface. Explore session hijacking prevention

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