SpyCloud Customer Advisory Board
Join us October 7-9, 2025
Austin, TX – South Congress Hotel
Innovating to Disrupt Cybercrime
We invite you to attend our in-person Customer Advisory Board meeting as part of a hand-picked group of cybersecurity pros we trust to help us shape our product direction while we share what’s working in the fight to disrupt cybercrime.
Held in Austin, TX from Oct 7-9, our meeting will include learning from the experiences of other customers, exchanging best practices for leveraging SpyCloud, and sharing advanced looks at our newest products and approaches for preventing, remediating, and investigating identity attacks. We have some truly disruptive capabilities in the works, and we’re excited for your feedback and ideas.
Our CAB meeting is not designed to have you seated all day at a conference room table. We’re creating an interactive, get-out-of-your-seat agenda – with your input – that leaves plenty of time to form relationships with peers that will benefit you well beyond this CAB.
SpyCloud is pleased to coordinate and pay for your flight, two nights’ lodging at the South Congress Hotel, as well as meals and transportation expenses associated with this meeting.
Austin in October is beautiful – so our social time and meals will be outdoors (covered).
If you decide to stay a couple extra days on your own, we recommend checking out the Austin City Limits music festival, taking place Friday through Sunday after the CAB!
Tues, Oct 7
- All Day: Arrivals in Austin
- 4:30pm: Welcome Reception in the courtyard @ South Congress Hotel
- 6:15pm: Group dinner at Aba (Mediterranean) - short walk away
Weds, Oct 8
- All Day: CAB Meeting with Customer Presentations & Product Feedback
- 6:15pm: Group Dinner at Nômadé (Yucatán) - transportation provided
Thurs, Oct 9
- Morning: CAB Sessions until 1pm (lunch provided)
- Afternoon/Evening: Departures (you are welcome to extend your stay on your own!)
RSVP Here:
The SpyClouders You'll Meet
Ted Ross
CEO & Co-Founder
Damon Fleury
Chief Product Officer
Jason Lancaster
SVP, Investigations
Trevor Hilligoss
SVP, SpyCloud Labs
Eric Newman
Marlena Cabrera
Alex Greer
Group Product Manager
Aurora Johnson
Research Partnerships
SpyCloud Customer Advisory Board Charter
Please Read Before RSVP’ing
SpyCloud’s Customer Advisory Board is a diverse, representative group of customers that help us expand and adapt our offerings to meet current and future challenges. This council acts as a sounding board for Product Management and company leadership, and gives SpyCloud an opportunity to test ideas, preview business plans, and solicit feedback that will shape our strategy and product roadmap. Expect an interactive group that collaborates on shared ideas around thought leadership, industry trends, drivers and challenges.
You will realize value and benefits in a variety of forms, with an exclusive opportunity to:
- Establish relationships with other CAB members, discuss your security challenges, and source new ideas to solve them
- Have your voice heard and ideas integrated into SpyCloud’s initiatives
- Preview and influence our strategic direction through collaboration with SpyCloud executives and product managers
- Get a clear picture of SpyCloud’s vision and product roadmap and gain early access to new products and features
Each member of the SpyCloud Advisory Board has been hand-selected by SpyCloud’s executive leadership and is exclusively invited to be a member. Substitutions will be considered on an as-needed basis; please confer with your SpyCloud contact.
Participation in the CAB is voluntary and offers selected customers an opportunity to convey their insights and recommendations to SpyCloud.
The CAB will schedule future touchpoints for the full group and/or smaller subcommittees. There may also be some pre-event and follow-up questions/discussions by email or conference call.
- Active participation in meetings, conference calls & relevant work streams as requested within a period of up to 12 months
- Respond to surveys/questionnaires prior to, during or after the in-person meetings
- Advocate for SpyCloud in a variety of formats, including online product reviews, case studies, webinars, speaking engagements, analyst interactions, peer reference calls, and referrals
- Maintain confidentiality in order to promote the open exchange of ideas and information and to protect the privacy of members and their organizations
- Act under the assumption that everything discussed is TLP:RED (Not for disclosure, restricted to participants only)
- Complete a personal profile and bio for the membership kit
- Agree to share contact information within the group (optional but encouraged)
For in-person meetings, SpyCloud will cover lodging, meals and local transportation expenses for the length of the meeting, as well as airfare to and from the meeting, if allowed by the member’s company policy.
Location/Venues:
SpyCloud is pleased to coordinate and pay for two nights’ lodging at our venue, the South Congress Hotel. It’s a boutique property located in the heart of Austin’s iconic South Congress shopping, dining and entertainment district – less than 20 minutes from the airport. We will provide rideshare credits to get to/from the airport. All rooms have a King bed and there is a 24-hour fitness center and rooftop pool on-site. Even locals enjoy this spot!
Tues, Oct 7
Reception
Join us at 4:30 for a welcome reception with your fellow CAB members and favorite SpyClouders in the courtyard of the South Congress Hotel.
Dinner
We’ll take a short walk to Aba – known for its lively ambience and modern take on Mediterranean cuisine.
Weds, Oct 8
Meeting
We’ll start with breakfast at 8am, followed by interactive sessions. Our meeting takes place in spaces conducive to group discussion and private conversation.
Dinner
We’ll take a short ride to Nômadé for a reception and dinner, where you’ll experience the flavors of the Mexican Gulf Coast.
Thurs, Oct 9
Meeting
We’ll start with breakfast at 8am, followed by sessions until 1pm. Lunch will be provided. Departures take place in the afternoon, unless you’re extending your trip beyond the CAB.
