Cassio Mello

Cassio has more than twenty-five years of experience in security, fraud and identity, technology, financial services, and management consulting. He is passionate about developing the growth of a team and business through a creative and intentional approach. 

Prior to joining SpyCloud, Cassio was the Chief Strategy Officer at Emailage – acquired by LexisNexis Risk Solutions in 2020. There he launched the business development and strategic partnership program and led the strategy, research, legal and compliance functions. His impressive career includes time at Lifelock, Citigroup Global Corporate & Investment Bank, JPMorgan Chase, and Booz Allen Hamilton building strategy & corporate development functions, leading product development, overseeing long & short term revenue growth initiatives and leading M&A efforts.

Cassio has a Master’s degree in Management from the Kellogg School at Northwestern University and a Bachelor’s degree from Escola De Administração de Empresas de São Paulo/Fundação Getulio Vargas, Brazil.

In his free time, Cassio loves watching soccer, listening to jazz, and spending time with his family.

Len Crosson

Trina Pirtle

Trina Pirtle is the VP of Customer Success at SpyCloud where she oversees a high-performance team focused on delivering personalized fraud prevention and account protection strategy, service, support and education to organizations across the globe.

A customer success and technology leader, Trina has delivered improved client experience and a sustainable book of business and revenue growth in companies ranging from early-stage start-ups to Fortune 100, from concept to implementation and ongoing management. She held leadership positions at First Advantage, Experian, Demand Media, Digby and Oracle, providing innovative enterprise SaaS solutions, while ensuring customer-centricity remained core.

With extended experience in the security, breach and fraud prevention space, Trina has partnered with many of the world’s leading customer brands, instilling a continued passion for ensuring the safety of the internet and those that use it.

A lover of great travel, great music, great art and especially great people, Trina resides in Austin, also known as the Live Music Capital of the World, and can always be found at SXSW and ACL.

Trina holds a Bachelors Degree in Psychology from Texas A&M University.

Heather Smith

Heather has nearly twenty years of experience in marketing leadership roles, and is passionate about connecting infosec and fraud prevention teams with solutions that make a tangible difference to their internal and external customers.

Prior to joining SpyCloud, Heather ran events, field marketing and customer briefings at Rackspace. She created the company’s first hosted events platform, Rackspace::Solve, which engaged over 6,000 IT decisions makers across the globe. She also led North America marketing for arcplan, a business intelligence software firm based in Germany that was acquired by Longview Solutions; and digital marketing for ActiveStrategy, a performance management software and consulting firm, which was acquired by The Advisory Board Company. At SpyCloud, Heather oversees the company’s brand, demand, and product marketing teams, as well as sales development.

Outside of work, Heather enjoys playing and designing board games (she is co-creator of Valiant Universe: The Deckbuilding Game and Vikings: The Board Game).

Heather holds a B.S. in Information Technology and a B.A. in Film/Video from the Pennsylvania State University.

Ronak Patel

Ronak Patel has held senior and lead roles in Software Development over the last 10 years, for companies of various industries and sizes.

In 2008, Ronak started his career at IBM in the Global Business Services group implementing smart meter data management systems for utilities. While at IBM, he helped build an automated outage management system that interfaced realtime smart meters with mainframe systems.

In 2013, Ronak joined Waterfall, a mobile messaging start-up, as the Lead Platform Engineer. There he expanded the platform to include seamless messaging over social media services and helped scale up the platform to handle large SMS campaigns.

In 2014, Ronak joined ReIntent, an automated contact enrichment and sales prospecting start-up, as the Lead Software Engineer and first hire. At ReIntent, Ronak built an automated, scalable solution that powers contact enrichment for large enterprises such as S&P Global Market Intelligence.

Ronak holds a B.A. in Computer Science from the University of Texas at Austin.

Chip Witt

Chip Witt has over twenty years of diverse technology experience, including product management and operations leadership roles at Hewlett Packard Enterprise, Webroot, VMware, Alcatel, and Appthority. He is currently the Vice President of Product Management at SpyCloud, where he drives the company’s product vision and roadmap. Chip works closely with field intelligence teams specializing in OSINT and HUMINT tradecraft, actor attribution and underground monitoring.

Jason Lancaster

Jason began his career performing pen testing, designing and implementing secure network infrastructures. First as a government contractor and then at a Fortune 500 healthcare company. In 2003, he joined TippingPoint where he held several roles including SE Director. TippingPoint was acquired by 3Com in 2005 and later by HP in 2010.

At HP, Jason ran a cross-functional team as Director with the Office of Advanced Technology. In 2013, Jason co-founded HP Field Intelligence, as part of the Security Research organization, delivering actionable threat intelligence to a wide audience.

Jason spent 15 months at a cloud security start-up CloudPassage prior to joining SpyCloud where he leads the Investigations and Systems Engineering teams.

Jerry Karels

Jerry has held sales and sales leadership positions for a variety of companies in the network security and network infrastructure sectors. A 30-year veteran of the industry, Jerry has specialized in joining companies early in their development, helping them establish initial success and then building sustainable revenue growth.

Tipping Point, Netscreen (Juniper), Riverbed, Talari Networks, Extreme Networks and FORE Systems are among the market leaders for whom Jerry has worked. For both Tipping Point and Netscreen, he helped establish strategic partnerships with several large North American MSSPs, including AT&T, Verizon and Telus.

Jerry holds a Bachelors Degree in Computer Science Engineering from Texas A&M University, and an MBA from SMU.

Jennifer Parker-Snider

Jennifer Parker-Snider serves as Chief Financial Officer. She brings to the company more than 25 years of strategic planning, financial management, and global sales operations experience with both early stage growth companies as well as publicly-traded, multi-national organizations including Apple, HP and Arthur Andersen. She is responsible for all aspects of SpyCloud’s corporate finance, legal and human resource operations.

Prior to joining SpyCloud, Jennifer served as Chief Financial Officer at NSS Labs, an independent cybersecurity research and testing company. Before NSS, Jennifer served as Vice President at Click Security responsible for financial planning and sales operations activities. Jennifer was Director of Worldwide Sales Operations for HP’s $700 million Enterprise Security Products Group. Jennifer joined HP through its acquisition of 3Com and previously TippingPoint Technologies, where she served as Director of Finance. In addition to her 15 year experience in the cybersecurity industry, Jennifer has led finance teams for Apple in the Americas and Asia-Pacific regions and worked at Arthur Andersen in the Strategic Valuation Services Group.

Jennifer holds a Bachelor of Science in Business Administration from the Farmer School of Business of Miami University in Oxford, Ohio, and a Master of Business Administration from Northern Illinois University in DeKalb, Illinois.

Alen Puzic

Alen took a plunge into the world of entrepreneurship at age 16 when he designed and sold a block cipher algorithm to a prominent software solutions provider. A year later he launched his first startup, MyriadGalleries, one of the world’s first artist-centric online art marketplaces focused on connecting underserved artists from all over the world with prominent art collectors and galleries.

In 2006, Alen joined IBM where he worked on creating a dynamic support documentation platform serving hundreds of thousands of customers. In 2007, he transitioned to IBM’s Linux Technology Center where he contributed to system enhancements for IBM enterprise servers running RedHat and SuSe Linux distributions. A year later, Alen joined IBM’s AIX OS division where he worked on implementing the OS IPv6 network stack, SSL encryption and OVF (Open Virtualization Format).

In 2010, Alen left IBM to join TippingPoint, a prominent security company that specializes in Intrusion Prevention Systems. At TippingPoint, he was a security researcher focused on web exploit toolkits and automated malware classification systems.

In 2012, Alen founded PwnedList, a startup that focused on protecting customers by alerting them of their risk exposure resulting from 3rd party breached credentials. PwnedList was acquired by InfoArmor in 2013, where he served as VP of Development until 2016.

Alen holds a B.S. in Computer Science from University of Texas at Austin.