SpyCloud Named 2020 Gartner Cool Vendor in Identity Access Management and Fraud Detection

ANALYST REPORT

SpyCloud Named a 2020 Gartner Cool Vendor in Identity Access Management and Fraud Detection

SpyCloud Gartner Cool Vendor 2020
“Seek insight from specialist intelligence providers to understand where information compromise and loss can harm the enterprise.”1

SpyCloud is one of only three companies recognized in the Gartner 2020 Cool Vendors in IAM and Fraud Detection report.

Findings from the report:

  • New solutions are required to reduce risk at sensitive points in the customer journey, including authentication and enrollment.
  • As the COVID-19 crisis deepens, technology decisions increasingly focus on value for money and user experience. Solutions that can support new modes of work and enhance user trust and safety are finding traction.
  • Fraud detection continues to bolster identity corroboration capability and accuracy, with the focus of attention being persistent identity throughout the customer journey.
Download the full report today to learn more about Gartner’s analysis of the IAM and Fraud Detection market.

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Gartner 2020 Cool Vendors in IAM and Fraud Detection

SpyCloud is on a mission to disrupt the cybercriminal economy to eliminate the loss of money, time, and reputation due to online fraud – and ultimately to make the internet a safer place for individuals and businesses.

We’re proud to offer IAM and fraud prevention teams solutions backed by the most current, relevant and truly actionable data recovered directly from the criminal underground within days of a breach occurring.

Discover why Gartner thinks we’re a Cool Vendor!

Download the Report

SpyCloud human intelligence researchers have recovered billions of data breach assets, including stolen passwords and emails that can put enterprises at risk of account takeover

Gartner Disclaimer:
1 Gartner, Cool Vendors in Identity Access Management and Fraud Detection, 5 October 2020, Jonathan Care, Akif Khan, Tricia Phillips, and Felix Gaehtgens.

The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

See how SpyCloud helps your enterprise proactively thwart fraud.

Top 10 Travel Booking Site

CASE STUDY

Top 10 Travel Booking Site

Industry: TRAVEL & HOSPITALITY

Top 10 Travel Booking Site Discovers Up to 11,000 Exposed Customer Credentials per Hour with SpyCloud

Challenge

Preventing account takeover begins with monitoring the dark web, but without the ability to match user accounts with a database of exposed credentials, a top 10 travel booking site was vulnerable to attack.

Scroll to Challenge

Solution

The booking company uses the SpyCloud API to continually monitor and protect customer accounts against SpyCloud’s massive database of exposed emails and plaintext passwords.

Scroll to Solution

Result

With automated dark web monitoring, the company discovers thousands of exposed customer accounts every hour, enabling the company to better protect their customers from account takeover.

Scroll to Result

Top 10 Travel Booking Site Discovers Up to 11,000 Exposed Customer Credentials Per Hour with SpyCloud

The online travel booking company profiled is one of the largest in the world, with nearly two million room nights reserved at more than 140,000 global destinations on its online platform every day. With a mission to remove the friction out of travel, the company unites travelers with every type of accommodation available.

Challenge

Preventing Account Takeover After a Breach

Account takeover (ATO) is a growing problem that impacts virtually every industry, particularly those organizations with an e-commerce capability. When cyber criminals steal usernames and passwords or purchase them from breach data on the dark web, both consumer and company can suffer.

The risk of ATO keeps security leaders up at night. Beyond the financial loss, ATO is often the dreaded aftermath of a security breach and can continue to cause damage for years.

For one of the top 10 travel site’s Account Security Group, keeping constant watch over their user accounts is a full-time job that would greatly benefit from automation.

“It has always been our goal to prevent, detect and remediate any account security threat,” says a security leader at the online travel company. “We wanted a solution that would enable us to continually evaluate our security stack and if we detect any gaps in our strategy, take immediate action to protect our customers and our brand, starting with ATO prevention.”

Solution

Identify Exposed Credentials Early and Rapidly

SpyCloud always has its ear to the ground in the deep and dark web. Through proprietary tools, techniques and technologies, SpyCloud is able to detect corporate breaches earlier than any other company. The earlier exposed credentials are discovered, the more likely a future breach can be prevented.

To prevent a breach, ATO and ongoing fraud from happening, this top 10 travel booking site turned to SpyCloud, recognizing the value of the detailed, real-time, accurate data SpyCloud provides. They chose to work with SpyCloud to launch a new initiative to automatically detect exposed customer credentials and alert security leaders early in the process, before criminals have the opportunity to take over the account and cause damage.

The company uses SpyCloud data as part of their account stuffing attack monitoring. For each login attempt to their domains, they initiate an out-of-band SpyCloud check for an account match. They then check match alerts against SpyCloud’s recorded spikes in account stuffing attacks to identify any correlations.

“We use SpyCloud to detect the ATO storms – when an attacker targets our system with a list of breached credentials,” says the security leader at the company. “The SpyCloud data reveals which accounts are compromised so we can force the account down an alternate road that includes a second step in the verification process. This is typically requiring the account owner to answer security questions or engage in two-step multi-factor authentication.” 

“Without the SpyCloud data, we would be in constant risk for attacks we never saw coming. We may not be able to stop every breach, but we feel we are being more proactive and have dramatically improved our security stance.”

Results

Thousands of Exposed Credentials Discovered Every Hour

One of the unique aspects of SpyCloud is the ability to discover direct matches with emails and passwords. Identifying exposed emails is not enough and doesn’t indicate the account has been compromised. With SpyCloud’s proprietary password cracking methodology, more passwords can be cracked, unencrypted and operationalized. In fact, SpyCloud owns the largest database of emails and plaintext passwords, eight billion and counting.

“SpyCloud allows us to see where we are vulnerable in order for us to fortify those potential entry points,” says the security leader. “With the SpyCloud database constantly updated, we can continually monitor our customer base with the freshest, most usable data available. Using the SpyCloud data, we discover anywhere from 3,000 to 11,000 direct matches per hour. Every one of those exposed accounts could have led to account takeover. “

While the SpyCloud solution does include the capability for users to automatically remediate accounts with matches to breach records, typically forcing a password reset, the travel company prefers less friction in the booking process.

“For now, we are using SpyCloud simply for monitoring, but we are aware the solution can do much more,” says the security leader. “We are evaluating our options and are considering moving towards being more proactive without compromising our mission. The fact that SpyCloud is customizable to our needs now but also scalable to where we may go in the future is one of the reasons we chose their solution.”

4.7% email and plaintext password match rate.

The SpyCloud Difference

Current, Relevant, Truly Actionable Data

SpyCloud’s account takeover prevention and fraud investigation solutions are backed by the world’s most current and comprehensive repository of recovered stolen credentials and PII. More data, particularly plaintext passwords, means more matches and stronger account protection.

SpyCloud human intelligence researchers have recovered billions of data breach assets, including stolen passwords and emails that can put enterprises at risk of account takeover

Download the PDF version of the case study to print or share with others.

How the Holidays Affect Criminal Ecommerce

WEBINAR

How the Holidays Affect Criminal Ecommerce

Legitimate retailers aren’t the only ones offering up deals to drive holiday spending. On the deep and dark web, many criminal marketplaces advertise sales on illegal wares such as stolen credentials, which criminals can use to take over consumer accounts, steal funds, and siphon rewards points. Discounts are steep, providing an easy entry point for criminals who want to resell a few stolen accounts or even purchase the means to take over their own.

In this webinar, SpyCloud researchers discuss the trends they’ve tracked on criminal ecommerce sites, including fresh data on how Black Friday 2019 sales affected prices and sales volumes for different types of illegitimate access to consumer products – and why your enterprise needs to take that data into account to protect your consumers from account takeover fraud.

View this on-demand webinar to learn the results of their research, including:

  • How these criminal marketplaces operate and why you should care
  • What criminals are buying (Disney+ credentials, anyone?), what prices they’re paying, and what volume of illegal merchandise exchanged hands this Black Friday
  • Which industries and account types are the most popular with cybercriminals this year, and what that means for the upcoming holiday season
  • What enterprises can do to protect themselves and their consumers from account takeover fraud

Solution: Consumer ATO Prevention

Protect your users from account takeover fraud and unauthorized purchases.

Learn More

Watch the Webinar:

How the Holidays Affect Criminal Ecommerce

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Related Resources

The SpyCloud Difference

Current, Relevant, Truly Actionable Data

SpyCloud’s account takeover prevention and fraud investigation solutions are backed by the world’s most current and comprehensive repository of recovered stolen credentials and PII. More data, particularly plaintext passwords, means more matches and stronger account protection.

SpyCloud human intelligence researchers have recovered billions of data breach assets, including stolen passwords and emails that can put enterprises at risk of account takeover

Check Your Exposure

See your real-time breach exposure details powered by SpyCloud data.